• The card with your identification data that has been given to you at reception accredits you as a hotel guest. Always take it with you within the hotel facilities.
• We ask for your collaboration to vacate your room before 12:00 hours on the day of your departure. On your departure, do not forget to pay your bill and hand over your room key </ li >
• We appreciate your participation in case any accident and evacuation drill is practiced during your stay at the hotel.
• Leave all valuables in the safe in your room. The hotel will not be responsible for theft or loss. To make use of your safe, contact the reception
• Children should always be under adult supervision, specifically in areas such as swimming pools, balconies, etc.
• Do not walk barefoot or wet or without a shirt around the facilities.
• If you do not wish to receive telephone calls, or if you prefer to indicate what time you would like to receive them, inform the hotel reception or at extension 2102.
• Due to the hydrological conditions of our island, water is a scarce commodity that has great value. Please use it wisely and do not waste it.
• In case of emergency go to the meeting points (reception exit, pool area and hotel parking).
• Smoking is allowed in the pool solarium, with the exception of the children''s pool area, as well as in the 2 hotel exits (beach door and main door).

You must be aware of the updates regarding the sanitary restrictions dictated by the Government of the Canary Islands in each of the alert phases in which the Island of Tenerife is found